Terms & Conditions

These Terms & Conditions (“Terms”) govern the use of trh.llc and any inquiries, quotations, orders, and services provided by The Running Horse LLC (“TRH”, “we”, “us”).

1. Website Use

The website provides information about our products and services, and includes forms to submit inquiries and order requests. Submitting a form does not create a binding contract until confirmed in writing by TRH.

2. Quotations & Pricing

• Quotations are provided based on the information supplied by the customer.
• Pricing may change due to availability, quantities, specifications, shipping rates, or market conditions.
• Final pricing is confirmed on invoice or written confirmation.

3. Orders

• Orders are confirmed only after written acceptance and/or invoice issuance.
• Customers must provide accurate delivery information and specifications.

4. Shipping & Delivery

Delivery timelines may vary based on destination, customs, carrier operations, and supply availability. Please refer to our Shipping Policy.

5. Returns & Refunds

Returns and refunds are subject to our Returns & Refund Policy.

6. Compliance & Due Diligence

TRH may request documentation to support compliance and due diligence, especially for wholesale or high-value transactions.

7. Limitation of Liability

To the extent permitted by law, TRH shall not be liable for indirect or consequential losses arising from use of the website or delays caused by third parties (such as carriers, suppliers, or customs).

8. Contact

The Running Horse LLC • License No: 2221564.01 • Email: info@trh.llc